Retry Policy

BookingNinja uses a exponential webhook retry policy when a web hook fails. A failure is any response that isn't error 200.

On the first failure another attempt will be made in 30 seconds, the second attempt at 5 minutes, third at 15 minutes and final attempt at 1 hour.

Web hooks are given a 60 second timeout. Please ensure your call takes less than 60 seconds to complete to avoid potential failure.